About Us
Part of Al Mahrousa International Group, SAFRA is the Middle East’s leading travel brand, catering to the needs of discerning travelers from Saudi Arabia and beyond. Originated in the Kingdom of Saudi Arabia And Egypt, SAFRA has transformed from an online travel agency for Saudi and Egyptian customers, to a fully-fledged omni-channel travel services provider that offers a seamless user experience for travel bookings across state-of-the-art online platforms, call center, WhatsApp and retail locations.
Providing hotel booking options for over 1.5 million properties around the globe, flight bookings on over 450 airlines, domestic chalet reservations, complete holiday packages, domestic activities, car rental and more, SAFRA boasts various convenient booking solutions for any type of travel need.
With the heritage of being a homegrown business fueled by Al Mahrousa International Group’s travel and tourism leadership in Saudi Arabia, the brand has developed a deep understanding of local travel needs, preferences and traveler segments.
Tailored holiday packages for Saudi travelers, dedicated offers and deals, alongside one-on-one consultation across WhatsApp, a 24/7 call center and in-branch travel advisors, add to the sense of personalized service only a local business such as SAFRA can provide, to help customers find richer and more memorable experiences wherever and whenever they travel.
This personalized service, in addition to a simple payment process across the latest secure payment options, makes SAFRA the travel brand of choice for leisure trips, business travel, or family vacations with complex itineraries.
SAFRA is constantly striving to bring travelers from the Kingdom and beyond the best experience and value for their travels and with continuous product developments, tech improvements and customer centricity at its core, the brand aims to deliver on what is important to its customer – creating journeys of joy for themselves, their families and others.
SAFRA Business is the dedicated travel management service offering revolutionizing travel management with cutting-edge solutions and seamless value-oriented services for corporate and government entities under the SAFRA omni-channel umbrella.
SAFRA Concierge, the first holistic luxury travel concierge service from Saudi Arabia and Egypt, caters to VIP and high-end clients who expect nothing but the best when it comes to their travel
arrangements. With bespoke itineraries and dedicated travel advisors, the Concierge team takes care of every aspect of travelers’ trips, from luxury hotels and airlines, to unique in-destination experiences, whilst offering the highest level of service and attention to detail.
Our office locations
Cairo EGYPT
Almahrousa international , 3B Mohamed Hagag from Mahmoud Basiouny , Downtown , Tahrir Square , Cairo , Egypt.
Riyadh KINGDOM OF SAUDI ARABIA
Imam Saud Bin Abdelaziz , Seif gallery building Floor number 2 , office number 67 , Riyadh , Saudi
